| With a focus on Customer Service, Watertown Supply offers many Special Services to our established customers - at No Charge.
Contact our sales staff for assistance sales@watertownsupply.com for any of the following services:
Special Orders
- ANY Plumbing, Heating, or Piping item (not in the catalog) may be ordered
- Our Sales/Purchasing Team will chase down Hard-to-Find & Discontinued Parts
Building Survey - Site Visits
- Identify Model and Repair Method
Assistance in identifying the exact model or method of repair - for a particular piece of equipment
- Bins and Boxes
Storeroom Manager assistance in setting up heavy-duty Bin Boxes
Custom Catalog
- Custom Repair Parts Drawings Developed for each of your sites
Custom-designed Kits/Boxes
Customized Tool and Parts Kits contain only the parts required to repair your plumbing or heating system
- Genuine OEM Repair Parts (No generic Knock-offs)
- Specialty Tools
- A Variety of Convenient Cases Available
Plastic Totes, Metal or Plastic Multi-bin Boxes
Engineering Consultation
- Access to Manufacturers’ Engineering Services
We can arrange to have experts come to your site to solve a particular plumbing, heating, or piping problem
Same Day Shipping - up to 5:00 pm EST
- UPS, UPS/Blue Label, and UPS/Red Label
Specially Designed Packaging
Should you require special packaging (for example, we make special "Truck Packs" for a national service company)
Critical Inventory
- Must Have items can be stocked at Watertown Supply just for your facility
Made-to-Order Parts
When older parts are no longer available, Watertown Supply can often have a particular part fabricated
Fabrication could involve screw machine capabilities: casting, grinding, chrome-plating, etc.
Free Training Seminars
Let our Staff train your Staff
Seminars can be arranged at our headquarters or at your site
Topics: Water & Energy Conservation, Steam Trap Repair, ADA Compliance, Backflow Preventer Repair, and many others |